Gilded Holly Matches

Most orders will be shipped within 5-7 business days, often sooner.  Some items ship directly from our vendor warehouses which may vary in shipping times.  Made to order items have extended lead times.  Please refer to the product page for specific lead times.  Once your order has shipped, you will receive a shipping confirmation with tracking number.  For any questions regarding lead time, please feel free to email hello@huntandbloom.com.  Made to order items have extended lead times.  Please refer to the product page for specific lead times.  Once your order has shipped, you will receive a shipping confirmation with tracking number.  For any questions regarding lead time, please feel free to email hello@huntandbloom.com.

RETURNS

STANDARD RETURN POLICY

Most items (exclusions below) are available for return within ten days of shipment receipt.  All items must be returned in the same condition in which they were received and in original packaging. For return requests, please e-mail hello@huntandbloom.com for a Return Authorization Number and return instructions.  Customer is responsible for return shipping charges. Refunds will be processed once returned item(s) is received back and inspected by Hunt & Bloom.  If return is approved, the return must be received back within 10 days of return authorization approval date. Shipping charges are not refundable.  Items marked FINAL SALE and seasonal items marked down are not eligible for exchange or return.  Please see below for exclusions.

Exclusions: All vintage & antique items, including furniture, mirrors, art, textiles, tabletop and decorative accessories are FINAL SALE and not eligible for return due to their one of a kind nature.  Apothecary products like bath and body items and all candles are final sale and not eligible for return and are final sale.  Perishable items are also final sale

Lamp shades are eligible for return for store credit or exchange only. Please note - if cellophane cover has been removed by customer from lamp shade(s), they are no longer  eligible for return.

Made to order items like upholstered furniture and custom stationery, gift tags, stamps and note pads are FINAL SALE and not eligible for return.  Made to order items are noted in the products description.

Seasonal Items: Depending on timing, returns for seasonal and holiday items are evaluated on a case by case basis and may not be eligible for return.  Seasonal items are not eligible for return once the associated holiday is within 14 days of the purchase.  

Wallpaper:  Wallpaper is eligible for return if notified within ten days of shipment receipt but is subject to a 25% restocking fee.  Rolls must be unopened and uncut with all original packaging intact.  Customer is responsible for return shipping charges.

DAMAGES

Please report all damages or product defects / issues within 48 hours of receipt of goods.  Please do not discard packaging in the case of carrier damage, where images of packaging may be requested.  To report damanges, please email hello@huntandbloom.com.

PRICE ADJUSTMENTS

Unfortunately we do not honor price adjustments for items purchased previous to sales or markdowns.

For additional information, please contact Customer Care at hello@huntandbloom.com.